Support Staff



Emergency Veterinary Technicians

Westford Emergency Veterinary StaffAlissa, Emergency Veterinary Technician

Alissa is a down-to-earth and compassionate veterinary nurse who has been skillfully caring for patients at Westford Veterinary Emergency and Referral Center since October 2014. Her responsibilities include triage, monitoring patients during surgery and critical care. Alissa earned her Bachelor's degree from the University of Massachusetts Lowell.

"I enjoy the high energy and excitement of emergency medicine, never knowing what can walk through the door next," she says. "I also enjoy working with a staff that's just as like-minded in the quality of medicine and personal care given to every animal that comes in for treatment. I am continuously challenged and encouraged to learn more every day from both my fellow technicians and the incredible doctors and management I work with."

Outside work, Alissa enjoys working on her family farm, riding horses, hiking and other outdoor activities. She has a Staffordshire terrier named Ziva, a Quarterhorse named Indy, a Miniature Pinto named Java and a barn cat named Sawyer as well as hens, cows and occasionally goats.

Westford Emergency Veterinary StaffAllison (CVT), Emergency Veterinary Technician

Allison joined us as our full-time veterinary technician in December 2017. At Westford Veterinary, Allison works with our veterinarians, monitors patients, provides educational information for our clients, and administers treatments for our furry patients. She has an Associate’s Degree in Veterinary Technology, another Associate’s Degree in Animal Care, and a Bachelor’s Degree in Veterinary Science.

She’s been working in the animal-related field for over 3 years and still can’t get enough! “I enjoy the fast-paced environment that emergency clinics offer. I also like the variety of interesting cases that are seen here.”

Allison has a German short-haired Pointer puppy named Denim who’s only 7 months old. In her free time, she enjoys hiking, camping, and traveling.

Westford Emergency Veterinary StaffAmy P., Emergency Veterinary Technician

Amy is our veterinary technician who joined our team in September 2018. Her positive, upbeat attitude and compassion combined with her 6-years experience in the animal field makes her a great fit for our staff. She has an Associate's Degree in Life Science and thoroughly enjoys helping our clients become stronger and healthier.

"I never know what my day will look like and enjoy the unpredictable, fast pace of the office. I enjoy helping sick and injured pets of all species," Amy says.

At home, Amy's place is filled with loving pets! She has a nine-year-old Staffordshire mix named Cocoa, four cats – Shadow, a one-year-old domestic long-haired; Milo, a nine-year-old domestic long-haired; Simbra, a 10-yer-old domestic short-haired; Princess, a 16-year-old domestic-long haired – a blue-tongued skink named Little Foot, a ball python named Baelfire, a King snake named Noodle, two tarantulas, a turtle, a scorpion, and a Sugar Glider named Rocky. What a full house!

In her spare time, Amy enjoys hiking, fishing, traveling, and zoo-hopping.

Angela (CVT), Emergency Veterinary Technician

Full-time team member and Veterinary Technician Angela has been working in the animal related field for over 12 years, and came to Westford Veterinary Emergency Referral Center in January of 2017. She is a Certified Veterinary Technician, licensed in New Hampshire and Delaware, and is a vital piece of our incomparable workforce.

Currently enrolled at Southern New Hampshire University, Angela likes to keep her brain active and stimulated. She is extremely passionate about emergency and critical care, and hopes to pursue such fields in her professional future.

At home, Angela enjoys spending her down-time outdoors, as she loves the sun and being outside. Some of her hobbies include hiking, swimming, running, biking, and working at the horse farm. One of her favorite places to be is at the gym, where she trains in Brazilian Jiu Jitsu for as many hours as she can during the week. Angela has a variety of pets, including an American Saddlebred horse named Patrick, who she has had since she was 2 years old, Tyson, a rescued Pitbull, a chinchilla named Chinchy, a beta fish named Harold, and 4 cats named Chopper, Louie, O’Malley, and Stanley.

Westford Emergency Veterinary StaffBrittany C., Emergency Veterinary Technician

Brittany is a full-time veterinary technician at Westford Veterinary Emergency & Referral Center. She graduated from Becker College in 2015 with a bachelor’s degree in Veterinary Science. Some of her daily responsibilities include admitting patients, comforting clients, administering medications, and running lab work. Brittany enjoys the fast-paced environment of the hospital and the broad spectrum of cases they encounter.

Brittany enjoys working with all type of animals, including pocket pets! At home, Brittany cares for her Pitbull Mookie, and four ferrets named Nimbus, Flower, Duke, and Sirius. She enjoys hiking with her dog, going to concerts, and playing field hockey in her spare time.

Westford Emergency Veterinary StaffDianne (CVT), Emergency Veterinary Technician

As a veterinary technician, Dianne's responsibilities include taking vital signs and medical history, placing IV catheters and collecting blood and urine samples, completing in-house laboratory tests and taking radiographs. She is excellent and experienced at both comforting our patients and empathizing with their owners.

Dianne earned her Associate's degree in veterinary technology from Newbury College and joined our team in 2012. She recently became a grandma to Luna, a beagle mix.

Westford Emergency Veterinary StaffLauren, Emergency Veterinary Technician

Lauren helps the team by assisting doctors and technicians, running lab work, patient restraint and monitoring during procedures, preparing surgical equipment and various cleaning duties. Our team loves that she has extensive experience in canine behavior. Bachelor’s in Russian Language from Mount Holyoke College and soon she will be going to school for an associate degree in veterinary technology. She enjoys constantly learning on the job and getting to know the patients. Lauren has been employed in animal-related fields since 2012! When she isn’t at work, she is caring for her dogs Valkyrie and Finley.

Melanie, Emergency Veterinary Technician

Melanie joined the Westford Veterinary Emergency and Referral Center in July 2016. Her responsibilities as an Emergency Veterinary Technician include assisting the veterinarians with the medical care of hospitalized patients, patient advocate and filling in as temporary cuddle buddy for pets when owner can't be there. Providing comfort to patients and assuring they are treated well are what she enjoys most in her role at the hospital.

"I enjoy working with the great team members at Westford," Melanie says. "Everyone is so friendly and compassionate."

She has a bachelor's of science and has been employed in an animal related field for four years. In her free time, Melanie enjoys reading, hiking and spending time with her dog.

Westford Emergency Veterinary StaffMeridythe (CVT), Emergency Veterinary Technician

Meridythe joined the Westford Veterinary Emergency and Referral Center team in October 2016. As an emergency veterinary technician, her duties include the triage of patients, performing outpatient procedures and running blood tests.

She graduated from the University of New Hampshire in 2005 with a bachelor degree in business administration and earned a bachelor degree in science from Mount Ida College in the fall of 2016.

Meridythe has worked in an animal-related field for four years, including as a volunteer for a greyhound adoption center.

"The staff has a strong work ethic and knowledge in regards to veterinary medicine, and work as a team in order to care for clients and their pets," she says.

When not working, Meridythe enjoys going for walks and hikes with her dog, Andiamo, a 3-year-old terrier mix adopted from Tennessee. She also likes reading mystery novels, watching Red Sox, Bruins and New England Patriot games, as well as spending time with friends and family.

Miranda, Emergency Veterinary Technician

Miranda helps prioritize patients’ treatment plans, monitors blood transfusions, and assists in emergency and critical care. Miranda is passionate about being an advocate for her patients, since she is their voice when they are in the hospital. Miranda is a vital problem-solver on our team and always makes sure to put the patients’ comfort first during treatments. She has an associate degree of Applied Science in Veterinary Technology from The Vet Tech Institute at Bradford and has been involved in animal related fields since 2012. She enjoys working in an ER environment because every day is an adventure to help animals feel better. Miranda and her husband enjoy taking their dogs to the park, cooking and exploring the town. They are expecting their first child together in February of 2019.

Westford Emergency Veterinary StaffMiriam (CVT), Lead Emergency Veterinary Technician

A certified veterinary nurse, Miriam is currently licensed with the Massachusetts Veterinary Technician Association and is a Certified Veterinary CPR instructor with BART (Basic Animal Rescue Training). Since October 2016, her job at Westford Veterinary Emergency and Referral Center involves communicating directly with the veterinarian to ensure that all patients are receiving accurate treatments to help with pain and healing. In addition to, administering anesthesia and phlebotomy.

Miriam’s favorite part of her job is being able to help patients recover from their ailments and send them back home with their owners. “I also love that this field is full of growth and learning opportunities- I feel like I will always be able to expand my career,” she says. Working with the friendly, passionate staff at WVERC makes her feel good to know she’s surrounded by people who love the job as much as she does.

At home, she has three cats named Sebastian, Leslie, and Thomas. She also has a dog named Lyla. When Miriam isn't caring for patients or spending time with her pets, she enjoys horseback riding, four-wheeling, boating, antiquing, and traveling.

Westford Emergency Veterinary StaffRobin, Emergency Veterinary Technician & Inventory Manager

With more than three decades of experience in an animal related field, Robin joined our team in October 2012. "The people are great to work with and there is always something to learn," she says.

Robin holds a Bachelor's degree in Biological Science from the University of Massachusetts at Lowell and has spent years working in both a general and emergency veterinary practice. With her excellent organizational skills, she is in charge of monitoring hospital inventory. Her responsibilities also include caring for our patients, whether in- or outpatient.

Tammy, Emergency Veterinary Technician

Tammy is a full-time veterinary technician who first joined the Westford Veterinary Emergency and Referral Center as an intern in 1997. Since then, she’s been in the animal care field for 22 years. She has a strong knowledge of surgery and anesthesia and a strong background in emergency medicine. At WVERC, Tammy triages emergency cases and assists the emergency doctor with CPR in critical cases. She’s also responsible for reviewing estimates with clients, implementing doctor’s orders for outpatient procedures and full anesthetic monitoring of surgery patients.

Tammy loves working at WVERC because it’s an up and coming practice with a lot to offer, including specialty departments like internal medicine, cardiology, surgery, and neurology. “. I have worked in general practices in the past and I found that there was always something missing. Once I started working in emergency medicine, I realized it was a good fit for me.

At home, Tammy has a lot of pets including her two dogs Luna and Maggie Mae. She also has four cats; Elvis, Keeva, Corbin, and Will Feral. Tammy also has a mini-farm with chickens, turkeys, and goats. During her free time, she runs a seasonal business called Central Mass Goat Rental where she rents out her goats to eat up invasive weeds in targeted areas of residential properties. It is a chemical-free option for the eradication of noxious plants. She also likes to spend time with her family and friends, kayaking, camping, and hiking.

Sara Jane (CVT), Emergency Veterinary Technician

Sara Jane is a full-time Certified Veterinary Technician here at Westford Veterinary Emergency Center! She joined our team on June 17th of 2019 and brings us her years of experience working with animals. Sara is a Certified Veterinary Technician and is licensed through the Massachusetts Veterinary Technician Association. She also received an Associates in Applied Sciences from Northshore Community College, Danvers in May of 2018.

Sara is professionally interested in venipuncture, emergency triaging, client care, patient care, and radiology. Sara is responsible for assisting with medical procedures, anesthesia, filling and dispensing medications, and assisting in laboratory procedures. Sara loves working at the Westford Emergency Veterinary Center because she is so passionate about educating pet owners on how to care for their pets at home and helping every patient have a healthy lifestyle.

Sara loves to spend her free time horseback riding, baking, cooking, reading, boxing, hiking, camping, and spending time with her Tabby cat, Peesh. We are so lucky to have Sara as part of the Westford Veterinary team!

Westford Emergency Veterinary StaffVanessa H., Emergency Veterinary Technician

Vanessa is a compassionate and understanding emergency veterinary technician who joined the Westford Veterinary Emergency and Referral Center in November 2014. Her responsibilities include assisting veterinarians during procedures and helping the hospital's patients receive the best care possible .

"I enjoy working in this veterinary hospital because of my wonderful coworkers, amazing clientele and the variety of animals I see from day to day," she says. "Emergency clinics have a different type of atmosphere, but our team is outstanding when it comes to putting the clients and their pets first."

Outside work, Vanessa likes to spend her time with her family, visiting her mom in Hawaii and going on adventures with her boyfriend.

Emily, Emergency Veterinary Technician

Biography coming soon!



Specialty Veterinary Technicians

Westford Emergency Veterinary StaffAbby, Specialty Veterinary Technician Assistant

Abby is a full-time Specialty Veterinary Technician Assistant here at Westford Veterinary! She is responsible for running lab work, scheduling appointments, maintaining a clean kennel, and grooming our furry friends. Abby loves spending time with our patients and helping them receive high-quality veterinary care.

We are so grateful for the compassion she provides to our patients and her eagerness to learn from our amazing staff here at Westford Veterinary. Abby has three cats: Batty (Siamese/American Shorthair mix, 13 y/o), Edward Scissorhands (American Shorthair, 12 y/o), and Leesy (American Shorthair, 6 y/o).

In her free time, she loves hiking, biking, swimming, reading, playing video games, and hanging out with her cats. We are so lucky to have Abby as part of the Westford Veterinary family!

Westford Emergency Veterinary StaffBecky (CVT), Specialty Veterinary Technician

Westford Veterinary is proud to introduce Rebecca! Becky is a full-time Certified Veterinary Technician here at our clinic! She is responsible for obtaining exam room history, MRI’s, administering anesthesia, phlebotomy, performing laboratory tests, nursing care, radiographs, and client communication. Becky is passionate about helping our clients and their pets receive quality healthcare. We are so happy to have her dedication for client satisfaction and exemplary veterinary care here at our clinic!

Becky has an Associates degree in Veterinary Technology from Becker College and she completed her Veterinary Technician certification process in Massachusetts. She joined our team in August of 2019 and brings us several years of experience working in an animal-related field. Before working with us, Becky worked in a General Practice from 2018-2019 and a Surgical Specialty Practice from 2015-2018.

Becky loves working at Westford Veterinary because of our amazing patients and the teamwork-environment of our staff. Becky has two pets: Maggie (2-year-old mixed breed dog), and Tootsie (2-year-old Guinea Pig). In her free time, Becky enjoys hiking with Maggie, going to the beach, watching movies, working out, baking, gardening, and enjoying time with her husband Mark and their two children, Amelia and Jacob. We are so happy to have Becky on board at Westford Veterinary!

Cassie, Specialty Veterinary Technician

Cassie is a full-time Veterinary Technician here at Westford Veterinary Emergency & Referral Center LLC She is an essential member of our team who provides excellent nursing care for the internal medicine department, prioritizes client education, maintains accurate medical records, and assists in procedures. Cassandra brings her love of animals and her excellent knowledge of medical care to our hospital and we are so grateful for her! She is currently enrolled at Middlesex Community College, pursuing a degree in Business Administration.

Cassie has been working with animals for several years in the areas of general practice, surgery, dermatology, emergency and physical therapy. Cassandra loves working in specialty medicine is exciting because every day is different, fast paced and gives you an opportunity to constantly learn and grow. She has three pets: Georgie and Peppa, her two Guinea Pigs, and Dusty, her Yorkie Poo mix. In her free time, Cassandra loves to cook, read, watch movies, watch the Patriots and Bruins, attend concerts, hike, and spend time with her family and friends.

Westford Emergency Veterinary StaffChristine, Specialty Veterinary Technician & Hospital Coordinator

A natural team player and problem solver, Christine has been a part of the Westford Veterinary Emergency and Referral Center team "since day one" in November 2012. Christine is in charge of the day-to-day running of our specialty departments and ensuring strong communication between all of our departments. She is also our Lowell Humane Society and NEADS program hospital liaison. With an Associate's degree in Animal Science from Mount Ida College, she boasts 16 years of experience in an animal related field.

"I really enjoy meeting our clients and their beloved pets," she says. "I love hearing their stories and seeing the bond between them."

Christine volunteers her free time with ACE (Animal Care and Education) of Central Massachusetts, a non-profit organization dedicated to the care of animals in need and the education of school children and their families on pet care responsibility.

Outside work, Christine is also a licensed horseback riding instructor and former member of the Mount Ida Equestrian Team. These days, she enjoys trail riding just for fun. She also enjoys hiking, reading,  cooking on the grill, and being kept busy by her two sons, Owen and Myles. Christine and her family have two dogs, a Puggle, Suzie, and a Chihuahua, Hershey; two cats, Angel and Simmy; and a beta fish, Squidward Tentacles.

Westford Emergency Veterinary StaffJerri, Specialty Veterinary Technician

Jerri joined Westford Veterinary Emergency and Referral Center in January 2017, and has worked in the animal-care field for over 10 years. As a veterinary technician, she assists with ultrasounds, CT scans, oncology treatments, radiographs, internal medicine appointments, blood draws and lab work. Jerri earned her Bachelor of Science degree in Veterinary Technology from Mt. Ida College in 2006.

At home, Jerri has a 3-year-old lab mix named Dublin, two 3-year-old lab/boxer mixes named Maddie and Sully, and a lovebird named Grady. She enjoys spending her free time with her son Caydin, family and friends. Jerri is an assistant coach on Caydin’s baseball team. She also enjoys photography, camping and going to the beach.

Westford Emergency Veterinary StaffLyndsey, Specialty Veterinary Technician Assistant

Lyndsey H. is our veterinary technician assistant who joined our team in August of 2017. Here at our office, Lyndsey assists our doctors and technicians with internal medicine appointments for your pets. This includes getting patient history, assisting with ultra sounds, CT scans, and performing laboratory diagnostic tests.

“I really enjoy communicating with clients and getting the opportunity to know their pet’s history in order to help the doctor form a treatment plan and bring their cherished companion back to their normal, happy selves,” she says.

With a positive attitude and a drive to educate herself further, Lyndsey is excited to work with our staff to help improve your pets’ lives.

In her spare time, Lyndsey enjoys spending time outdoors, going on hikes, going on walks, and visiting the beach with her four-year-old black Labrador retriever, Ryley. She also likes long car rides, cooking, and spending time with family and friends.



Emergency Veterinary Technician Assistants

Ashley, Emergency Veterinary Technician Assistant

Ashley began working at the Westford Veterinary Emergency and Referral Center in July 2018 and is a technician assistant that’s responsible for keeping the hospital clean, stocked, and assisting technicians and doctors as needed. The best thing about her job is being able to see patients go home, especially those being taken care of in the ER. Ashley and the staff strive to care and heal patients and send them back to their owners happy and healthy. Before joining the hospital, she had experience petting sitting and attending a yearlong post-graduate program where she got hands-on experience at a general practice and a shelter. When Ashley isn’t working, she likes to spend time with her two ferrets named Eleanor and Eve at home.

Westford Emergency Veterinary StaffBrenna, Emergency Veterinary Technician Assistant

Brenna was welcomed to the WVERC in June of 2018 as a part time Emergency Veterinary Technician Assistant. When she is not working at our facility, Brenna is pursuing her education at UMass Amherst. Through ger program of studies, Brenna works with Hadley Farm, and also works at a doggy daycare.

When asked about working for WVERC, Brenna says, “WVERC provides me with a great opportunity to work while I am a student, and multiple opportunities to gain veterinary experience outside of a classroom setting.”

At home, Brenna has one cat. She enjoys passing her free-time by spending it with friends, family, and loved ones.

Bryanna, Emergency Veterinary Technician Assistant

Biography coming soon!

Westford Emergency Veterinary StaffCarla, Emergency Veterinary Technician Assistant

Having ten years’ experience working in the animal field, Carla has been a technician assistant at Westford Veterinary Emergency and Referral Center since April 2019. Some of her daily responsibilities include assisting doctors and technicians, keeping the hospital stocked and cleaned, and running lab work. At home, Carla has a cat named Einstein who is a nine-year-old Tuxedo, DMH. When she’s not working, Carla likes to go hiking and kayaking. She also enjoys reading and likes to cook.

Chanel, Emergency Veterinary Technician Assistant

We are proud to introduce Chanel as part of the Westford Veterinary family! Chanel is a Veterinary Technician Assistant here at our clinic! Chanel joined our team in August of 2019 and brings us her 5+ years of experience in the veterinary field. Before joining our team, Chanel worked as a Veterinary Assistant and Technician at an animal hospital for three years and also opened her own dog grooming salon.

Currently, she helps provide care for animals at our clinic and also runs her salon in order to provide the best possible care to animals in our community! Chanel is responsible for maintaining the cleanliness of the hospital, as well as assisting technicians with daily procedures and tasks of patients. She also helps patients feel comfortable during their stay and encourages a friendly and warm environment here at our facility.

Chanel has an Olde English Bulldog named Layla. In her free time, she enjoys taking Layla to dog parks and socializing her with other dogs. Chanel also enjoys camping, being outdoors, and spending all the time she can with her son. Chanel loves working at Westford Veterinary because of the fast-paced environment, and she enjoys learning from our talented staff! Seeing our patients recover overtime is highly rewarding for Chanel and she loves being able to help animals heal!

John, Emergency Veterinary Technician Assistant

Biography coming soon!



Client Service Representatives

Westford Emergency Veterinary StaffBrianna, Client Service Representative

Brianna joined our team in August 2019. Working in the animal field since 2018, Brianna is currently attending Penn Foster online for her veterinary technician degree. A full-time receptionist, her job consists of keeping our lobby and rooms cleaned and stocked, answering phones, and handling client paperwork. She enjoys talking to our clients about their wonderful pets and watching them go home healthy.

“I love working at WVERC because of my coworkers and their passion to care for every patient that walked through the door. Also, every day is not like the day before. Each day something new and interesting is happening.”

At home, Brianna has a two-year-old Golden Retriever named Bailey Mae, a two-year-old Cattle Mix named Xena, a two-year-old Domestic Medium Hair Cat named Franklin, and a nine-year-old Blue Russian Cat named Shadow. One of her pet-related hobbies is training both of her pups to have manners and learn agility.

When Brianna’s not at work, she enjoys spending time with her boyfriend and family. She loves spending time outdoors such as hiking, camping, and going on road trips with her pups.

Westford Emergency Veterinary StaffJenna, Client Service Representative

Westford Veterinary Emergency & Referral Center LLC welcomed Jenna as a full time Client Service Representative in January of 2019. She is a caring and easy-going person who loves working with people and their animals. Jenna helps with answering phones, checking clients and patients in and out of our facilities, client education, and other client service oriented tasks.

Jenna has been working in the animal related industry since 2013 and holds prior experience as a kennel technician and receptionist. She has always been an animal lover and has loved taking care of animals in need of medical attention or help.

Away from the hospital Jenna loves going swimming and being outside in the warm weather months. She loves spending time with her children and family, and thoroughly enjoys baking and cooking. At home Jenna owns a Mastiff mix named Lily, and two DSH cats named Onyx and Cheeto.

Westford Emergency Veterinary StaffKathy,
Office Administrator & Accounts Receivable Manager

Kathy joined our team in May 2013 and is responsible for supervising the reception staff and overseeing accounts receivable. In her role, she can successfully combine her love and compassion for animals, her years of client communication experience and her knowledge of accounting.

"I love working for an exceptional management team that constantly shows their appreciation to the staff," she says. "It's a pleasure to work in an environment where we are able to medically treat such a variety of animals and see the happy reunion when they can go home."

Kathy has two mixed breed dogs, Rexey and Lilly, and three cats, Smokey, Snickers and Molly. She enjoys yard sales, flea markets, open houses, walks with her dogs and spending time with family and friends.

Westford Emergency Veterinary StaffLilly, Client Service Representative

Biography coming soon!

Westford Emergency Veterinary StaffSarah Jane, Lead Client Service Representative

Our reception supervisor Sarah joined the Westford Veterinary Emergency Referral Center in February 2018. Sarah earned her bachelor’s in animal biology from the University of California, Davis. Her job responsibilities include communicating with clients, answering phones, keeping the lobby presentable, administrative work, and filling the dog cookie bowl. Sarah loves to see our patients get better. “It’s wonderful to see patients who were in such dire straits make a complete recovery.”

At home, she has two cats, 14-year-old Annabelle, and 4-year-old Caboose. She also has a 16-year-old leopard gecko named Moe, a 14-year-old corn snake named Jeter, and an 11-year-old rose hair tarantula named Athenia. During her free time, she likes hiking, baking, and shopping at used bookstores.

Olga, Client Service Representative

Biography coming soon!

Melissa, Client Service Representative

Biography coming soon!

Brittny, Client Service Representative

Biography coming soon!



Hospital Relations Coordinator

Westford Emergency Veterinary StaffSarah, Hospital Relations Coordinator

Sarah is our full-time Hospital Relations Coordinator that joined our team in April of 2018. Her responsibilities include promotion through social media and local events, as well as creating strong relationships with local DVMs and pet-related businesses. Her 8-year history working in the animal related field allows her to work efficiently and flawlessly at WVERC.

At home, Sarah has a Tri-Colored Border Collie named Maya, who is 12-years-young. Sarah loves spending her free time with family and friends, no matter if it's a casual setting or an event. One of the great joys in Sarah’s life is seeing her daughter share the same passion for animals as she does. Sarah also enjoys taking photos and watching her favorite hockey team, the Boston Bruins.

Management

Westford Emergency VeterinariansJohn, Director of Organizational Development

As Director of Organizational Development, John is responsible for facility design and maintenance and employee well-being. John works closely with the staff to help them develop as individuals and professionals, and has a passion for continuous improvement. He holds a PhD in Engineering and is currently enrolled in a Master's program for robotics.

"Our staff is the best there is in terms of professionalism, capability and personality," says John. "It's great to just be at the hospital and see the teamwork. I'm proud to be a staff member."

At home, John has a fish, Wanda, who is over 20 years old. He enjoys auto restoration, home restoration, ship building, and fitness.

Westford Emergency Veterinary StaffLisa, Practice Manager

As our practice manager since September 2014, Lisa's responsibilities include overseeing the daily operations of the hospital and maintaining positive relationships with team members, clients and referring veterinarians. Lisa earned her Bachelor's degree in Veterinary Technology from Becker College and is a certified veterinary technician. With her thorough understanding of the veterinary industry, she is committed to ensuring we offer exceptional client service and patient care.

"Westford Veterinary Emergency and Referral Center is a growing organization which values the opinions and suggestions of its team members," she says. "We consistently strive to offer top-notch client service and patient care, and search for methods to improve the business."

Lisa has four cats: Cliffy, Tippy, Kayla and Mary Ellen. She enjoys hiking, fishing, camping, watching her son play sports and spending time with family and friends.

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